Privacy policy
Privacy Policy
Last updated: May 30, 2026
DROP IN USA respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact our support team, or use our online services.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
When you visit or shop on DROP IN USA, we may collect the following information:
Personal details such as your name, email address, phone number, billing address, shipping address, and order details.
Payment-related information required to process your purchase. Payment information is processed securely through Shopify and trusted payment providers. We do not store your full payment card details.
Website usage information such as IP address, browser type, device type, pages visited, and interaction data to improve our website experience.
Communication details when you contact us through email, contact forms, or customer support.
How We Use Your Information
We use your information to:
Process and fulfill your orders.
Send order confirmations, shipping updates, and customer service messages.
Provide customer support and respond to your questions.
Improve our website, products, services, and shopping experience.
Prevent fraud, unauthorized transactions, and security issues.
Comply with legal, tax, and business obligations.
Send marketing emails or promotional updates only when permitted by law or when you have opted in.
Sharing Your Information
We do not sell your personal information.
We may share necessary information with trusted service providers, including Shopify, payment processors, shipping carriers, fulfillment partners, marketing tools, and analytics providers. These partners help us operate our store and deliver services to you.
We may also disclose information when required by law, legal process, fraud prevention, or to protect the rights and safety of DROP IN USA, our customers, or others.
Cookies and Tracking
Our website may use cookies and similar technologies to improve browsing, remember preferences, analyze traffic, and support marketing activities.
You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
Data Security
We use reasonable security measures to protect your personal information. However, no online method of transmission or storage is 100% secure. We encourage customers to use secure networks and protect their account information.
Your Rights
Depending on your location, you may have the right to request access, correction, deletion, or limitation of your personal information. To make a privacy-related request, contact us at support@dropinusa.com.
Children’s Privacy
Our website is intended for users who are at least 18 years old or who use the website with permission from a parent or guardian. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact Us
For privacy questions or requests, contact us at:
DROP IN USA
Email: support@dropinusa.com